The shipping module is frustrating and the way it is set up does not allow us to use carton count efficiently, so we have to change the packing list after it's printed. So if you use FIFO or any other method other than average costing, you have to use a different report instead of getting the data in CSV format. The inventory export CSV file does not use FIFO, but average costing. The calendar is pretty basic, could use enhancements. If you have to pick inventory from two locations for one sales order, it will create two invoices. There is no simple report writer function or a reports that can be customized. The reports are difficult to customize, you have to know programming.
The phone support team could use more staff because it does take hours to get a call back. Then it takes hours with customer support to fix and get going again. Cons: This year the updates seem to break something that's had been working.
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